Privacy Policy
A legal disclaimer
Hooks Cooks is committed to protecting your privacy and ensuring transparency in how we handle personal information. However, we are not liable for any unauthorized access, data breaches, or misuse of information beyond our reasonable control, including issues arising from third-party services. By using our website or providing personal information, you acknowledge and accept the terms outlined in this Privacy Policy. For any concerns regarding your data, please contact us at HooksCooksLLC@gmail.com. This policy may be updated periodically, and continued use of our services constitutes agreement to revised terms.
Privacy Policy - the basics
At Hooks Cooks, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, place an order, or interact with our business. By using our services, you agree to the practices describe below.
Information We Collect:
We collect personal information you provide, such as your name, email address, phone number, shipping/billing address, and payment details, when you place an order or contact us.
How We Use Your Information:
Your data is used to process orders, ship cookies, communicate with you, and enhance our services. With your consent, we may send promotional emails about new products or events (e.g., farmers markets or festival appearances). We do not sell, rent, or share personal information with third parties, except as necessary to fulfill orders (e.g. USPS) for shipping or payments.
Data Protection:
We use industry-standard security measures, such as encryption and secure servers, to protect your information. However, no online system is completely immune to risks, and we cannot guarantee absolute security. We retain your data only as long as necessary to fulfill orders, comply with legal obligations, or provide customer support.
Cookies and Tracking:
Our website may use cookies to enhance functionality and track site usage. You can disable cookies in your browser settings, but this may affect your experience. We do not use cookies for targeted advertising without your explicit consent.
Third-Party Services:
We work with trusted third parties (e.g., payment processors, shipping carriers, or website hosts) who may access your data to provide their services. These partners are bound by their own privacy policies, which we encourage you to review. Links to external sites are not covered by this policy.
Your Rights:
You may request access, correction, or deletion of your personal information by contacting us at HooksCooksllc@gmail.com.
Children's Policy:
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will promptly delete it.
Connect Us:
For questions, concerns, or request regarding your privacy, please reach out at HooksCooksllc@gmail.com.
Updates to This Policy:
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and significant changes will be communicated via website and our official Instagram account.